Bringing Hands-On Learning to Virtual Training at Volvo

“Having that engagement part is really important for us because not everybody learns the same way. Some people learn by writing everything down. Some other people like to have more hands-on experience, so it's really important for us to cover as many possible different ways as we can.”

Volvo Trucks North America provides comprehensive training for every aspect of a dealership—from leadership to diesel technicians and everything in between. Their team needed a way to replicate the hands-on, interactive nature of in-person training in a virtual environment, and Class has helped them achieve that. With Class, they’re able to:

• Enhance learner engagement for better retention: Keeping adult learners engaged in virtual training is a challenge, but Class makes it easier. The team utilizes polls, breakout rooms, whiteboards, and reactions to create an interactive, immersive experience that keeps learners actively participating. The ability to engage in multiple ways ensures that all learning styles are supported, improving knowledge retention.
• Save time and improve efficiency with seamless integrations: The integration between Class and Cornerstone eliminates manual roster management, saving valuable hours and boosting productivity. Additionally, Class Interactive Playback allows learners to revisit system training recordings and follow along just as if they were in a live session, making it easier to reinforce key concepts.

By leveraging Class, Volvo creates a more dynamic, engaging, and efficient virtual training experience—one that keeps learners connected while reducing travel time and costs.