Solving the Virtual Training Paradox with Class for Microsoft Teams

We’re continuing the conversation on what makes virtual instructor-led training (VILT) truly effective—and how training and L&D teams can apply research-backed strategies to boost engagement and impact across every phase of the learner journey.

In Part One, we shared original research from Training magazine, Class, and Microsoft, based on insights from 650+ training and L&D professionals. The data revealed a major disconnect: while most teams feel confident in their programs, learner engagement doesn’t always reflect that confidence.

Now in Part Two, we’re taking the next step. Join us as we break down a practical framework for closing the gap—by designing better virtual learning experiences before, during, and after training. You’ll hear fresh insights from the field, see highlights from the research, and watch a live demo of Class for Microsoft Teams: a purpose-built platform that brings engagement and accountability into your existing Microsoft environment.

Watch to learn about:

• A concise recap of our original research findings—and what’s changed since
• How to prepare learners and set expectations for participation
• How to drive real-time interaction, connection, and feedback
• How to reinforce learning and measure impact over time
• A live look at Class for Microsoft Teams and how it supports all three phases of learning

Whether you're designing new training programs or improving existing ones, this session will equip you with actionable insights and tools to create learning experiences that don’t just check the box—but actually change behavior.