Devon Szklennik is a Senior Account Executive at Class, where she partners with educational institutions across the country to enhance their online learning experiences. Focusing on innovative solutions for synchronous learning, Devon works closely with colleges and universities to help them leverage Class’s tools to improve student engagement and faculty efficiency. Drawing on her extensive background in education technology, Devon is passionate about empowering educators to create dynamic, interactive virtual classrooms that meet the evolving needs of today’s learners.
Devon Szklennik is a Senior Account Executive at Class, where she partners with educational institutions across the country to enhance their online learning experiences. Focusing on innovative solutions for synchronous learning, Devon works closely with colleges and universities to help them leverage Class’s tools to improve student engagement and faculty efficiency. Drawing on her extensive background in education technology, Devon is passionate about empowering educators to create dynamic, interactive virtual classrooms that meet the evolving needs of today’s learners.
Any educator knows that when students are engaged, the learning experience is richer, retention is higher, and students and instructors are all around happier. This is no different in higher education, where retention rates are always top of mind and student satisfaction has big implications for the success of an institution. With the rapid expansion of online and hybrid learning, technology has emerged as a key driver of student engagement. And this shift isn’t just about using new tools; it’s about rethinking how technology can be woven into the fabric of pedagogical strategies to create more interactive and collaborative educational experiences that truly resonate with students.
But why is this important, and what should leaders in higher education do about it? Let’s examine further, first looking at the declining state of student engagement in higher education, then exploring how technology can help create better experiences—including how emerging capabilities in synchronous online learning will shape these experiences.
Student engagement has become an increasing concern in higher education. A survey of thousands of college students across the U.S. found that 55% of undergraduates admit they’re likely to struggle with staying engaged and interested in their classes, and 66% of instructors identify keeping students engaged as a challenge. So what’s at the heart of this challenge for instructors? Let’s take a look at four big factors.
This isolation can be a barrier to engagement, especially when students struggle to find meaningful connections with their peers, instructors, or the course material. When students don’t feel part of a learning community, they may find it harder to stay motivated and invested in their coursework.
Immediate feedback plays a crucial role in keeping students on track and engaged. Without timely responses to their questions or assessments of their progress, students may feel disconnected from their academics, making it harder to stay motivated.
The strength of relationships between students and instructors can have a significant impact on engagement levels. When there’s a lack of meaningful interaction, students may feel unsupported, which can diminish their sense of involvement in their learning.
Engagement isn’t always easy to measure, especially when traditional indicators like classroom participation or attentiveness aren’t readily apparent. This can make it difficult for instructors to identify students needing additional support or intervention, potentially leading to disengagement.
It’s not all bad news, though. Let’s shift our focus to the solution, exploring how technology can help create virtual learning spaces that provide better experiences for students.
Technology has the potential to enhance student engagement and learning outcomes by creating dynamic, interactive virtual learning spaces. If you’re not as familiar with this modality of learning, however, the benefits and methods may not immediately stand out. Here are a few specific ways virtual learning can help drive more meaningful engagement in higher education.
Technology provides the native ability to incorporate videos, polls, knowledge checks, whiteboards, breakout rooms, and more to transform the learning experience. These features support active learning and enhance traditional teaching methos like lecturing by encouraging participation and hands-on practice.
Grouping students in different ways, like by their learning needs or progress levels, can help personalize the learning experience. Technology enables instructors to form small groups for discussions, peer review, or collaborative projects, tailoring experiences to individual or group needs.
Feedback loops created through data-driven insights ensure that learning stays on track, and technology makes it possible to measure participation and engagement in real-time across multiple sessions. This enablement helps instructors identify students needing extra attention, allowing them to provide timely interventions.
Mobile-responsive platforms ensure that learning is accessible to all students via the device that suits their needs best. This flexibility allows students to engage with content on the go, making it easier for them to participate in coursework and stay connected with their learning.
These methods are proven to yield results when provided through a powerful online learning platform. One study conducted by Class and Tripod Education Partners found that 32% of learners on the Class platform felt less distracted and 46% more confident in their ability to perform what they just learned.
As higher education continues to evolve, synchronous online learning is emerging as a powerful solution for boosting student engagement. Innovative solutions, such as AI-powered virtual classroom assistants, streamline tasks like attendance and resource sharing, enabling instructors to focus on meaningful interactions. AI also offers real-time insights into student performance, helping educators adjust content to meet their learners’ needs.
Other capabilities, such as predictive analysis, are reshaping engagement tracking by identifying students at risk of disengagement based on participation and performance data. This proactive approach allows for instructors to act early to initiate a solution, ensuring students stay on track through a more responsive learning process.
The future of success in higher education will be shaped by the synergy between pedagogy and technology, ensuring that all students can benefit from engaging, impactful learning environments. What’s the call to action for leaders in higher education? Those in positions of influence should start by assessing current technology solutions and exploring innovative tools that are purpose-built to increase learner engagement. By doing this, higher education institutions can stay ahead of the curve and boost enrollment by providing more meaningful, innovative, and accessible educational experiences.
To learn more about enhancing engagement in your virtual classrooms, speak with a Class expert today.
Devon Szklennik is a Senior Account Executive at Class, where she partners with educational institutions across the country to enhance their online learning experiences. Focusing on innovative solutions for synchronous learning, Devon works closely with colleges and universities to help them leverage Class’s tools to improve student engagement and faculty efficiency. Drawing on her extensive background in education technology, Devon is passionate about empowering educators to create dynamic, interactive virtual classrooms that meet the evolving needs of today’s learners.
Devon Szklennik is a Senior Account Executive at Class, where she partners with educational institutions across the country to enhance their online learning experiences. Focusing on innovative solutions for synchronous learning, Devon works closely with colleges and universities to help them leverage Class’s tools to improve student engagement and faculty efficiency. Drawing on her extensive background in education technology, Devon is passionate about empowering educators to create dynamic, interactive virtual classrooms that meet the evolving needs of today’s learners.
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